Press

By Mindy Kolof Summary: Thinking about promoting from within? Jason Kaplan, CEO of JK Consulting, an international restaurant consulting firm based in New York City, shares the essential qualities to look for. JK Consulting Quotes: High achieving servers are offered the chance to become supervisors, but as frequently happens, opt…

By Mindy Kolof Summary: Analyzes tipping practices in the United States versus Europe, including the use of tip pooling systems. JK Consulting Quotes: “I think people want to remain in control of their tipping,” says Jason Kaplan, CEO of JK Consulting, an international restaurant-consulting firm based in New York. “I…

By Nicolas Fernandes Summary: Is Sweetgreen the next Chipotle? Not according to Jason Kaplan, CEO of JK Consulting, an international restaurant consulting firm based in New York City. JK Consulting Quotes: “We do not believe that this concept is enough of a difference to have a long and sustainable mass-market appeal,”…

By Amy Sung Summary: Examines the practice of tip pooling, highlighting its advantages and disadvantages. JK Consulting Quotes: “More and more restaurants are going to tip sharing or pooling,” says Jason Kaplan, founder of JK Consulting in New York. “This was brought about to promote camaraderie between servers, as well…

By Sally Kohn Summary: Restaurants that don’t take reservations? Jason Kaplan, CEO of JK Consulting, an international restaurant consulting firm based in New York City, says that might not be the smartest move. JK Consulting Quotes: “Honestly, I think it’s all ridiculous,” says Jason Kaplan, a restaurant consultant at JK…

Theft is that thing that we know occurs but we hate to admit that it has happened to us.   In my 16 years in the restaurant industry, I have seen the dark side of the business world.