We walk through your operation with fresh eyes and a different perspective. It is not enough to do this as a consultant, we must also do this from the perspective of a guest. JK Consulting will first review any manuals, recipe books, and documentation to review policies and procedures that may not be properly filled. If you do not have any of these materials, we will assist you in obtaining them. Having systems and standards in place will help to provide you with consistency and efficiency. After having a dining experience, we then observe different aspects of your business over the course of different shifts. From the back of the house to the front of the house, we will see where the issues and discrepancies and/or gaps lie.
After acquiring all of this information, we will make recommendations as to how you can increase quality and service; this will contribute to the guest experience thereby boosting profits and your bottom line.
Often we are asked to review the client’s Profit and Loss statements. What we usually uncover are major problems with food, beverage and labor costs as well as other expenses that you are incurring. At JK Consulting, we take a comprehensive approach to reviewing financial documents. The numbers tell us a story; as we dig deeper, we can uncover where the problems lie and develop a plan to fix them. We also offer a virtual assessment of the financials so that you can decide if taking the step into hiring a consultant is right for you and your business.